anne l Kst

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Verified Reviewer
| map-marker Austin, Texas

They never delivered anything for 10k

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This is Anne Lee writing this review.

I came across this company on Fiverr. I spoke with Vince.

He convinced me to do business off Fiverr. HUGE MISTAKE ON MY PART. I was no longer protected by Fiverr.

To make my app it was going to cost 18k. I paid a deposit of 10k (more than half for them to start).

I worked with the project manager Ray who doesn't care about you either, they all just want your money.

The designs were finished and I didnt want to continue. They said they won't give me the figma designs until I pay them another milestone. 10k isn't enough for a few designs?? I have to pay them 14k for them to hand over the designs, which is 75% of the project cost.

So I paid 10k and got NOTHING for it.

BEWARE OF THIS COMPANY, their reviews seem fake, and they don't care about you.

There is no morals or integrity here. UNTIL now I still don't have my figma designs from them.

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Loss:
$10000

Preferred solution: Full refund

User's recommendation: AVOID AT ALL COSTS

Zamari Shg
map-marker Sydney, New South Wales

Hiring Xicom for my Custom Mobile App development was the best decision I made.

Xicom has shown us the unparalleled level of transparency & accountability. In addition to being local and competitive pricing, they showed us same enthusiasm in our project like us. We were highly impressed with a keen eye for great design, outstanding customer service and thriving workplace culture. Through scoping, designing and development, Xicom has added enormous value to our custom mobile application development. The whole process from start to finish has been smooth and enjoyable. We're getting great feedback from people who have bought my App. So big thumbs up for team Xicom. And my overall experience with Xicom was overwhelming so no grudges for these guys!
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Reason of review:
Reliable warranty
Gurtha Zre
map-marker New Delhi, Delhi

Xicom has the best team of Developers!!!

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I've been using Xicom since 2008 and have spent almost $100,000+ on the Upwork platform, you can trust me: Xicom is one of the best companies to work with. They are not the cheapest company but you pay with the guarantee that they will do their best to deliver you top quality and satisfy your expectations and requirements. The company is very structured and have all skills in house. That means you will always have an expert available to figure out any technical issues. The coding is clean and they know what they do. From the first day until the achievement of the project, I felt a team committed to deliver the best end product. The reaction of Xicom has been tremendous and very profesional. They have given Chitvan, an experience project manager, to lead the completion of the project. Chitvan and his team carry on working very hard to deliver the best product and never complained even if I was very demanding especially with the finishing work. The communication with Chitvan was perfect even if we don't have the same native language. I was in touch with him and his team on a daily basis via Skype messages, calls or Pivotal Trackers to see the progress of the website development. For each of my request, he was extremely responsive, professional and polite. I can only thank Chitvan and his team for their hard work, their commitment and their customer support. I definitely recommend XICOM.
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Reason of review:
Good customer service
Lennon Awh
map-marker New Delhi, Delhi

Xicom delivered us Excellence Righteously

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We were impressed with Xicom's communication level and true empathy towards our mobile app development project. These guys genuinely love creating innovative mobile apps and does not hesitate to fix and get it done right. The quality of code they've delivered is bar none. From the beginning of the project to the delivery they were methodical and very accommodating. They are fast, reliable and was available for me 24/7. Their commitment to excellence has been exemplary, and we sincerely appreciate the passion that we've brought to our table. We will love to work with them for our future projects too.
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Reason of review:
Good customer service
Anonymous

Scammed by Xicom

We have also been scammed by Xicom for tens of thousands of dollars. For an entire year they lied to us about the status of our project while asking us for payments. As a result, our project is now a year behind schedule and development is costing us double what it should since we have to pay again to develop features we had already paid to Xicom without getting the features developed by them. Don't trust your hard earned dollars with this rogue company. Legal action may be taken against Xicom as Xicom has a presence in and does business in the United States. The moral of the story is that if you have lots of money to spend on custom software development, do not trust Xicom. Review the details of our experience at http://xicom-sucks.com/
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Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Ifeoma Fuy

"Camfuze (owned by Shaun Ferguson - S Ferguson , 216**** ONTARIO INC). BEWARE OF THIS CLIENT."

Shaun is not at all technical and never tries to understand even the basic technicalities behind the project.

He is very rude in his communication and always says, THIS IS REQUIRED AND NEEDS TO BE ACHIEVED BY WHATSOEVER METHOD. IF YOU NEED TO CHANGE THE CODE, CHANGE IT. I HAVE PAID FOR THE SAME. Initially things went OK with this client however, as the time passed he started to make excuses and demanded more work and moved us to a huge loss further to which we were forced to stop the work because as a contractor no one can bear losses beyond one stretching point.

We started this project by taking a knowledge transfer from an another reputed company, NIX Solutions.

During the transfer, they clearly told us about the same experience they had with this client however, we ignored the same thinking that it is because that contractor was losing a project however, it was all the other way round. Contractor did not wanted to work with this client because of same reasons mentioned above.

It showcases a terrible work history with this client for all the contractors. The biggest proof can be derived from the fact that Shaun has been working on his project for last 10 years (as he told us) and no vendor has been able to succeed with his project and that’s purely because the unprofessional behaviour of client. The moment things start coming on track, this client starts destroying the motivation of team by giving negative feedback and also demanding night support in India time, shall call anytime over the wekends demading the work to be done now else I will sue you.

He has been a nightmare and we feel quite relaxed after handing him over his project.

1.

Contract Breach Client never followed the contract and instead asked for free support during weekends which was never a part of the contract. Also, he put us in the server side issues which which was never a part of our responsibility. Later on, client also indirectly told us to work on profit sharing basis irrespective of the efforts which our team put in. 2.

Continuous Rework on the exiting modules Client never asks for any documentation and simply instructs to copy the features from his competitor sites, when you exactly replicate it then he will say “We have to be different” and then the resources will keep working on those features endlessly. Features like Chatroom and photos/videos sell were continuously changed in regards to their functional flow and lead to a lot of rework on those modules and we were not paid anything for the additional efforts. 3. 24*7 Communication Support Threat Regardless of whether it is outside our working hours or midnight in India, client keeps pinging on chat and keeps on providing updates.

Even when we managed to provide him support outside our working hours, he kept us asking for updates. 4. Publishing Employees Personal Information from External Sources As the above mentioned terms were not followed by us, so this client started taking out our personal information from social networking sites and threatening us to make it public.

SUGGESTION: No one works with this client and we know the new company to whom we have handed over the code. JUST BEWARE, you are the next target of his.

Guest
reply icon Replying to comment of Ifeoma Fuy

We were also been scammed by them! BEWARE!!!

We had a contruct with them where they signed to make a job within 1 month timeframe.

It's been 10 months now!

, after we lost all of our sponsors for the project, and all of the interest about it we requested our money back from them as they violated the contruct, and they just DISSAPEARED!

we never heard from them again, they don't reply to our emails, skype messages, nothing!

If anyone would like to know more information please contact me at:

Hay12396 at gmail.com.

I am willing to share the contruct we have with them as well as all of the emailsskype comverstations that we had! Their new company name now is Xicom, so BEWARE of them!

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james c Rgb
map-marker New Delhi, Delhi

Xicom Technologies Pvt Ltd: The Worst Company

This named Xicom Technologies is amongst the worst IT companies located in New Delhi, India. I have outsourced 10 web development from this company but till now it hasn't delivered any one of them.

I am really pissed off by their so lousy attitude and would recommend every off shore developer to look out for another company, if you want to get worth out of your investments. *Xicom Technologies** is one of the worst companies. It has the employee strength of just 50 people.

There is a huge difference between its commitments and actions. I am really pissed off.

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Loss:
$10000
4 comments
Guest

Companies looking to work with Xicom, Wordprax, appsted, mobiers, alcax, ossmedia, magenta, designs2html, druplax, joomtax, Please be noticed:

All these websites are run by one company- Xicom Technologies and they are not registered companies (ask them what kind of company are they), so if you work with any website and pay wire-transfer, they can easily loot you for your money.

I have shared enough evidence below to prove the scam Xicom is running, but before that would like to explain how they have been entangling clients and squeezing them for the money:

1. They focus on SEO, PPC of all these sites (not sure how they have bypassed google algorithm of duplicity), so when a client sees them on first he/she gets an impression that they might be good and he approaches them with the requirements.

Now whether they can do it or not they will try to pick him up, if he is willing to pay via wire-transfer as they afraid of chargeback on credit cards. If the client agrees, which he has to, as they ask for about 10% transaction fee (might reduce it as well) he is in their claws. Now if they can do it they will show that it’s in process and would take their own time due to limited resources and if they can’t they will stop responding to the client, in both the case the client looses on time and money.

2. For Indian clients, they will ask you to pay in USD with no receipt so for you it’s a death sentence for sure.

3. They use online portals to scam as well, they have used elance and now using Upwork to fake, but still it is hard to scam on these sites. Never give them the feedback initially as they would surely ask for it for the product delivery as in elance and upwork you cannot change the feedback after 30 days of putting it on the site. They work for feedback on these sites.

4. They always will ask for complete advance payment, try and keep it to a minimum like 10% or else you are running straight into their clutches. 5. All these sites Wordprax, appsted, mobiers, alcax, ossmedia, magenta, designs2html, druplax, joomtax donot have a linkedin account but Xicom has and its all fake.

6. Total no of Xicom employees: 70, out of which if we exclude admin, HR, sales and management it comes out to be not more then 50. Proof of how Xicom, Wordprax, appsted, mobiers, alcax, ossmedia, magenta, designs2html, druplax, joomtax is one: This page ALCAX (www.alcax.com) is not promoted on google but shows that these sites are all run by one. Wordprax: Fraud information shown in the Wordprax site: The entire information is fake: address, client testimony, portfolio (most of link are not in the market and if it call them and ask – they wouldn’t have a clue about the company), Management (I believe they forgot to change the theme and it is the same with other sites like appsted, mobiers, alcax, ossmedia, magenta, designs2html, druplax, joomtax.

Check there domain name above, its registered in April 2014, then how come 10 years, this is all fake: They are not even registered in India let alone No 1: OSSMedia: Address, contact number and even the theme used is the same in all the site and the address is fake, how ? Go to google earth and check yourself….

Magentax: Address, contact number and even the theme used is the same in all the site and the address is fake Designs2HTML: Address, contact number and even the theme used is the same in all the site and the address is fake Appsted & Mobiers: These sites are made to fraud with clients looking for mobile app development, they will force you to make wire-transfers. Appsted: Same Address, mobile number, theme usage and even the testimony as Mobiers: Mobiers: Same Address, mobile number, theme usage and even the testimony as Appsted:

Guest

Yes, I worked for the same company. But they can fire you anytime without any relieving letters and without any salary.

Guest

Do not use XICOM.BIZ (AKA -XICOM- ON ELANCE) they are a complete scam. I hired them for a custom web application and asked for a specific framework. And this notorious group of people gave me a free WordPress theme. Not just that, though they charged me for the whole service, they asked me to get the custom design coding and CSS styling by myself, it being out of scope. Can you even imagine what type of scoundrel the company may be??!!

XICOM.BIZ (AKA -XICOM- ON ELANCE) makes hollow promises and brag about their empty vessel of talent. The company will do and say everything to convince you about their worth, but they are worthless. Spread the word, do not go anywhere near this company. They will cheat you without fail.

Guest

My story is -

I approached XICOM BIZ to develop a mobile (android) app for us. Our deal started with a fixed bid on Elance and I paid the initial deposit they have asked for.

At the time of finalizing the deal, XICOM BIZ was an open mouth and was bragging about their skills and manpower and everything else. But the first scam they made was to write ambiguous points in the SRS. This SRS was approved by me before the project started. I'm not a very technical person so I understood that the SRS is meeting my overall requirement and gave them a go ahead. Least did I know that they would be using this SRS in future to scam me.

Only a few days after I signed the contract with Xicom Biz, they started playing a cheap game. They said certain SDK's and API that were crucial for the project has been updated and they would need more time and money to settle it with my app to keep my app updated.

This practice continued for a while, and they asked additional payment for few other features which I needed in my app and which I also mentioned during our initial discussions. The project was suppose to get finished within 3 months but continued till 5 months, and yet was incomplete.

After a while I started feeling that XICOM BIZ is nothing but a fraud company, and I was reluctant to invest any more money on the project. So I asked for source codes. To my astonishment they demanded full payment for my incomplete app, saying that as per their company policy, they cannot deliver the code unless the full project payment has been received.

So I raised an arbitration. Later they agreed to deliver me the source code without the final payment. I took the source code and reached an another developer this time a small freelancer, who confirmed that the code has multiple flaws, and does not have many important modules. The freelancer confirmed that this code is useless to finish the product and would have to be built from the scratch.

After 5 months wasting my time with Xicom and fighting with them for one more month, I was left with nothing. XICOM BIZ employs a group of fools in name of developer, and trains them to cheat people. I am all set to lodge a lawsuit against them now.

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